At winrm20, your privacy is more than a legal obligation — it is our genuine commitment to every member. This Privacy Policy transparently outlines how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that form the foundation of the winrm20 Privacy Policy, ensuring your personal data remains protected at all times.
Winrm20 only collects personal data that is strictly necessary to provide our services. We do not request irrelevant information and do not retain data longer than required under Malaysian law.
All data transmitted between your device and winrm20 servers is protected by industry-standard 256-bit SSL encryption technology. Sensitive data such as payment information via Touch 'n Go, DuitNow, or FPX is also fully encrypted.
Access to winrm20 members' personal data is strictly limited to staff who genuinely require it to perform their duties. All access is logged and audited on a regular basis to detect any misuse.
Winrm20 is committed to being transparent about how we use your data. We will not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.
As a winrm20 member, you have the full right to access the personal data we hold about you, request corrections where inaccuracies exist, and apply for data deletion under the circumstances provided for by the PDPA 2010.
You may choose to opt in or out of marketing communications from winrm20 at any time. You can unsubscribe via the link in any marketing email or by contacting our support team directly.
Winrm20 ("we", "the winrm20 platform") respects the privacy of all its users and is committed to protecting the personal data entrusted to us. This Privacy Policy details how winrm20 collects, processes, stores, and safeguards your personal data when you use our online betting platform.
This winrm20 Privacy Policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), which governs the processing of personal data in commercial transactions. winrm20 acts as the responsible data controller for all personal data collected from members in Malaysia.
This policy applies to all information collected through the winrm20 website, mobile app, and all official winrm20 communication channels including email, live chat, and social media. Please read this document carefully as it contains important information about your privacy rights.
Winrm20 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth, gender | Mandatory |
| Contact Information | Email address, phone number, full address | Mandatory |
| Financial Data | Bank account number, bank name, e-wallet ID (TnG, GrabPay, DuitNow) | Required for payment |
| Technical Data | IP address, device type, browser, operating system, cookie data | Automatic |
| Usage Data | Game history, betting records, account activity | Automatic |
| KYC Data | IC/passport copy, bank statement, proof of address | When required |
| Communication Data | Live chat records, emails to support, feedback | Where applicable |
Winrm20 does not collect sensitive personal data such as medical information, criminal records, or political views unless required by applicable Malaysian law. We only request data that is strictly necessary to provide safe and responsible online betting services.
Winrm20 collects your personal data through several different methods. Understanding how this data is collected is important so you know when and how your information is gathered:
Winrm20 processes your personal data solely for legitimate, specified purposes as set out below. We will not use your data for any other purpose without first obtaining your consent:
Winrm20 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the winrm20 platform, we may share your personal data with the following categories of third parties under limited and controlled circumstances:
Winrm20 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or for the period required under Malaysian law. The following are winrm20's data retention guidelines:
Once the specified retention period has ended, winrm20 will securely delete or anonymise your personal data. You may request early deletion of your data under certain circumstances — please refer to the Your Rights section below.
Winrm20 takes data security extremely seriously and invests in the latest technologies and procedures to protect the personal data of all members. The key security measures we have in place are:
Under Malaysia's PDPA 2010 and the winrm20 Privacy Policy, you have the following rights regarding your personal data. All requests may be submitted by email to support@winrm20.net:
You have the right to request a copy of the personal data winrm20 holds about you. We will process your request within 21 business days.
If your personal data is inaccurate or outdated, you may request winrm20 to correct or update it promptly.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time without having to provide any reason.
You may request a copy of your data in a machine-readable format for transfer to another service provider, if desired.
In certain circumstances, you may request that winrm20 restrict the processing of your data while your request is under review.
Winrm20 will respond to all privacy rights requests within 21 business days. For more complex cases, we may extend this period to 30 days and will notify you accordingly. Please note that certain requests may be subject to restrictions based on legal requirements or legitimate business needs.
Winrm20 uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns, and deliver more relevant content. The following are the types of cookies used by winrm20:
You can manage your cookie settings through your browser settings or via the privacy settings panel in your winrm20 account. Please note that disabling certain cookies may affect the functionality of some areas of the winrm20 platform.
In certain cases, winrm20 may need to transfer your personal data to servers or processing facilities located outside Malaysia. This may occur when we utilise international cloud services or global gaming software providers to operate the winrm20 platform.
When your personal data is transferred outside Malaysia, winrm20 ensures that protection equivalent to Malaysia's PDPA 2010 applies through:
By using the winrm20 platform, you consent to the transfer of your personal data as described in this section, which is an operational requirement for delivering winrm20's services to you.
Winrm20 is an online betting platform that for users aged 18 and above only. winrm20 does not knowingly collect or process personal data of individuals under the age of 18.
If winrm20 discovers that personal data of an individual under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered on winrm20 should contact us immediately at support@winrm20.net.
Winrm20 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new Malaysian legal requirements, or developments in winrm20's business operations.
When material changes are made to this Privacy Policy, winrm20 will:
Continued use of the winrm20 platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. If you do not agree with any of the changes, please stop using the winrm20 platform and contact us to close your account.
If you have any questions, concerns, or would like to submit a request regarding the winrm20 Privacy Policy or the processing of your personal data, please reach out to us through the following channels:
Winrm20 takes all privacy enquiries seriously and handles them with the utmost professionalism. If you are not satisfied with our response, you have the right to file a complaint with Malaysia's Personal Data Protection Department (JPDP) under the Ministry of Communications and Digital.
As a winrm20 member, you are protected under Malaysia's PDPA 2010. These are your fundamental rights.
With a transparent Privacy Policy and full compliance with Malaysia's PDPA 2010, you can play with peace of mind at winrm20. Register now and enjoy slots, Live Casino, baccarat, Blackjack, and Sports Betting with the highest standard of data protection.
256-bit SSL Protected | Compliant with PDPA 2010 | 18+ only